Before Your Lash Appointment: Please remove ALL eye makeup and mascara prior to any lash extension or lash lift appointment! A Lash Bath can be added for $10 and Hydrating Lip Mask for $5. Please select when booking online or request beforehand by calling/texting 404.816.6006. Remember you cannot get your lashes wet, sweaty, or hot for at least 24 hours after your appointment so please plan accordingly. Click here to read more about our Award-Winning Lash Services as seen here.
Micropigmentation/Permanent Makeup, Micro-Needling, or Waxing Appointment: Avoid use of retinol, Retin-A, Tretinoin, or any other chemically exfoliating products for at least 3 days prior to your appointment. Avoid consuming alcohol and avoid Advils 24 hours before appointment for quicker recovery and healing time.
Micropigmentation / Permanent Makeup will require around a week of recovery time so it is crucial to avoid showering or bath, sweating, heat, or getting these areas wet especially the first 72 hours post-procedure and then clients can continue to be cautious not to pick or pull any areas of the skin for best recovery. Aftercare take home ointment will be provided for you.
Permanent Eyeliner Appointment: Please remove all eyelash extensions to avoid them from getting caught during wiping sessions. Avoid consuming alcohol and avoid Advils 24 hours before appointment for quicker recovery and healing time.
All Services and Sales Are Non-Refundable. One person’s idea of “natural” can be someone else’s “glam” and vice versa, so DO let us know if you are looking for a more subtle or a more dramatic outcome. If you unsatisfied with your service, please communicate with your provider or staff member before you leave so we can address it promptly. Clients have up to 72 hours to call or text 404.816.6006 to notify us if you are having a rare allergic reaction, have questions, or if you have feedback on how we could improve your service. Please reach out to us directly because we have not done our job properly as a service provider if you are not satisfied with our work. All of our services are non-refundable so communicating with us directly will help us to better serve you.
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Same Day Cancellations, No Shows, or Rescheduling with less than a 24 hr notice will automatically result in a 50% cancellation charge. To avoid this, Please cancel, modify, or reschedule your appointments at least 24 hours in advance by calling or texting 404.816.6006, online, or easily from our 5-star Sweet and Lashful app.
Please Note: The system will not allow clients to make any further changes with less than a 24 hour notice. If the slot gets rebooked, your cancellation charge can be returned, so please free up the space in time to allow someone else to rebook. Cancellation charges help to provide something for your provider's time and space, especially if prior arrangements were made, so thank you for understanding.
Grace Period: Clients can receive up to a 10-minute late grace period. At times our providers may also run behind schedule if we are having to do more work than expected, however we will do our best to notify you if we are running behind.
Sweet & Lashful - Toco Hills Shopping Center
2881 N Druid Hills Rd. NE
Atlanta, GA 30329
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